Course Description
Our 5-day Microsoft Certified Solutions Associate (MCSA) Windows 7 Training Program teaches students how to operate in a computing environment with Windows 7 as the desktop operating system. This Windows 7 Program will help you achieve your training and certification goals for Windows 7, and provide the skillset to identify the cause and resolution of desktop application, network, and security issues.
This course covers both Configuring Windows 7 and Enterprise Desktop Support Technician topics.
Course Description
Learn how to get more work done, from anywhere on any device with Microsoft 365 and Windows 10. Discover how industry professionals leverage Microsoft 365 to communicate, collaborate, and improve productivity across the team and organization.
Get accostomed to the following:
Installing, Upgrading, and Migrating to Windows 7
- Perform a clean installation
- Upgrade to Windows 7 from previous versions of Windows
- Migrate user profiles
Deploying Windows 7
- Capture a system image
- Prepare a system image for deployment
- Deploy a system image
- Configure a VHD
Configuring Hardware and Applications
- Configure devices
- Configure application compatibility
- Configure application restrictions
- Configure Internet Explorer
Configuring Network Connectivity
- Configure IPv4 network settings
- Configure IPv6 network settings
- Configure networking settings
- Configure Windows Firewall
- Configure remote management
Configuring Access to Resources
- Configure shared resources
- Configure file and folder access
- Configure user account control (UAC)
- Configure authentication and authorization
- Configure BranchCache
Configuring Mobile Computing
- Configure BitLocker and BitLocker To Go
- Configure DirectAccess
- Configure mobility options
- Configure remote connections
Monitoring and Maintaining Systems that Run Windows 7
- Configure updates to Windows 7
- Manage disks
- Monitor systems
- Configure performance settings
Configuring Backup and Recovery Options
- Configure backup
- Configure system recovery options
- Configure file recovery options
Identifying Cause of and Resolving Desktop Application Issues
- Solve software installation escalations
- Solve software failure escalations
Identifying Cause of and Resolving Networking Issues
- Solve enterprise logon issues
- Solve enterprise network connectivity issues
- Solve enterprise names resolution issues
- Solve enterprise network printer issues
Managing and Maintaining Systems That Run Windows 7 Client
- Identify and/or resolve performance issues
- Solve hardware failure issues
Supporting Mobile Users
- Solve enterprise wireless connectivity issues
- Solve enterprise remote access issues
Identifying Cause of and Resolving Security Issues
- Solve Windows Internet Explorer security issues
- Solve enterprise issues due to malicious software
- Solve enterprise storage security issues
- Solve enterprise software update issues
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